30 best shipment tracking software- Compared and Reviewed

Online shoppers today have sky-high expectations for shipping. 

Many will anxiously check their order status multiple times until delivery. If they can’t easily track a package, it leads to frustration and calls or emails asking, “Where is my order?”. 

In fact, 85% of online shoppers say a poor delivery experience would prevent them from ordering again. (Source: Ipsos)

Businesses rely on the best shipment tracking software to inform customers in real time and ensure smooth logistics.

These tools let you monitor shipments across carriers, get real-time updates, and send proactive notifications. The result is fewer support tickets, improved customer satisfaction, and more on-time deliveries. 

This comprehensive guide explains what shipment tracking software is and why it’s crucial for e-commerce and logistics. 

It also compares 30 of the best shipment tracking software solutions available today. 

Read on to discover features, benefits, and find the right tool for your business needs.

What Is Shipment Tracking Software?

Shipment tracking software is a digital solution that lets businesses monitor and manage the delivery of packages in real time. 

It connects with shipping carriers to pull tracking information for each package, often aggregating all your shipments into one dashboard. 

Businesses use shipment tracking software to gain end-to-end visibility on orders, automatically update customers about delivery status, and quickly address any delays or exceptions.

Key Benefits are mentioned below

• Reduced WISMO Inquiries: About 21% of support tickets are “Where Is My Order?” requests. (Source: Outvio) Real-time shipment tracking cuts these down by providing proactive updates and self-service tracking pages.
  
   
• Meets Customer Expectations: Shoppers now expect detailed tracking – 91% of consumers actively track their packages. (Source: BusinessWire) A robust shipment tracking system informs customers with branded tracking pages and notifications, aligning with these habits and building trust.
  
   
• Improves Customer Retention: Providing a smooth delivery experience can boost loyalty. In fact, 84% of consumers won’t shop again after a poor delivery experience. (Source: FenixCommerce) 
  Using the best shipment tracking software helps ensure on-time deliveries and transparent communication, preventing negative experiences.
  
   
• Operational Efficiency: These tools alert your team to real-time delays or issues so that you can intervene quickly. By automating tracking and notifications, businesses save time and avoid manual tracking errors. 
  Some platforms even offer analytics and carrier performance data to optimize shipping routes and control costs.

Who This List Is For?

Which solution is right for your needs? This list of the 30 best shipment tracking software solutions is designed for various users.

• E-commerce retailers and brands – Online stores looking to improve post-purchase experience, reduce WISMO calls, and keep customers happy with real-time tracking.
• Logistics, 3PLs, and delivery teams – Operations managers who need to monitor multi-carrier shipments, track fleets, and optimize last-mile delivery performance.
• Small and mid-sized businesses (SMBs) – Growing businesses seeking an affordable tracking solution to get visibility on shipments without a complex setup.
• Enterprise organizations – Companies that require scalable tracking integrated with existing systems (ERP, OMS, etc.), plus advanced analytics to manage high shipping volumes.

How We Compared These Tools

To identify the best shipment tracking software, we evaluated each tool on key criteria that matter to businesses.

• Real-Time Tracking: Ability to provide live updates on shipment status and location. The top tools let you see exactly where a package is at any moment.
• Multi-Carrier Support: Support for multiple shipping carriers (e.g., FedEx, UPS, DHL, USPS) in one platform. This ensures you can track all shipments in one place, regardless of courier.
• Alerts & Notifications: Options for automated email or SMS alerts to notify customers (and your team) about status changes, delays, or delivery confirmations.
• Integrations: How well the software integrates with other systems like e-commerce platforms (Shopify, Magento), marketplaces, ERP systems, or shipping APIs. Good integrations save time by syncing orders and tracking data seamlessly.
• Free Trial or Demo: Whether you can test the software via a free trial or demo. This helps businesses try a tool before committing to ensure it meets their needs.

Comparison Table: Top Shipment Tracking Software

Here’s a quick overview of the 30 best shipment tracking software tools compared across key features like real-time tracking, carrier support, alerts, and integration options.

30 Best Shipment Tracking Software Tools

To help you make the right choice, here are 30 of the best shipment tracking software solutions compared by features, integrations, and ideal use cases.

Whether you're a startup or an enterprise, there's something on this list for every type of business.

1. AfterShip

AfterShip stands out as a top-rated shipment tracking software, offering powerful automation, seamless integrations, and advanced analytics to enhance post-purchase experiences and reduce customer support queries.

• Supports tracking from over 1,000 carriers worldwide.
• Sends automatic delivery updates via email/SMS.
• Offers customizable, branded tracking pages to engage customers.

Best For: E-commerce businesses of all sizes that want a plug-and-play tracking solution and improved post-purchase communication.

Price Range: Plans start at $9/month for up to 1,200 shipments annually, with additional shipments at $0.08 each. The Pro plan is $99/month for up to 24,000 shipments annually. 

2. ShipStation

ShipStation is a popular shipping management platform with built-in tracking features. It ranks among the best shipment tracking software options for online sellers, especially those selling on multiple channels.

• Integrates with dozens of e-commerce platforms and marketplaces (Shopify, Amazon, eBay) for unified order and tracking management.
• Generates shipping labels and tracks packages across multiple carriers in one dashboard.
• Provides shipping notifications and a branded tracking portal for customers.

Best For: Multi-channel sellers and fulfillment teams who need a combined shipping and tracking solution.

Price Range: Pricing begins at $9.99/month for 50 shipments per month. Higher-tier plans go up to $229.99/month for up to 10,000 shipments.

3. LogiNext Mile

LogiNext Mile is a leading shipment tracking software designed for last-mile delivery efficiency. It offers dynamic fleet tracking, smart dispatching, and real-time visibility to streamline complex logistics operations.

• Optimizes delivery routes and dispatch scheduling for faster deliveries.
• Live GPS tracking of drivers/vehicles with real-time location updates.
• Electronic Proof of Delivery (ePOD) with signatures and photos for confirmed deliveries.

Best For: Logistics teams and courier services that need dynamic route planning and real-time driver tracking.

Price Range: Pricing is customized based on business needs; contact LogiNext for a quote. 

4. Route

Route is a shipment tracking solution for consumers, offering a visually rich tracking experience and package protection features. It provides a mobile app and live map view of packages in transit.

• Provides a visual tracking map for each package so customers can see where their order is in real time.
• Offers package insurance/guarantee against loss or theft, which shoppers can add at checkout.
• Sends real-time push notifications to customers for status updates and delivery events.

Best For: Online stores that want to enhance the post-purchase experience with a branded tracking app and offer shipment insurance to customers.

Price Range: Free for shoppers; Pro plan starts at $349/month with custom pricing for 10,000+ orders/month.

5. ShipERP

ShipERP is a powerful enterprise-grade shipment tracking software built for seamless ERP integration. It automates carrier selection, shipping compliance, and real-time tracking within systems like SAP for full workflow visibility.

• Seamlessly embeds multi-carrier shipping and tracking capabilities into SAP’s interface, so users can process shipments and track packages without leaving their ERP system.
• Real-time tracking and proof of delivery within the ERP, ensuring all stakeholders have up-to-date shipment status in one place.
• Automates carrier selection, rate shopping, and compliance documentation for large-scale shipping operations.

Best For: Large organizations using SAP or other ERPs that need a native, integrated shipping and tracking solution.

Price Range: Pricing not publicly listed; contact ShipERP for a quote. 

6. WISMOlabs

WISMOlabs is a customer-centric shipment tracking software that reduces “Where Is My Order?” inquiries by delivering proactive notifications, branded tracking pages, and real-time updates to enhance post-purchase communication.

• Creates custom-branded tracking pages that match your online store, giving customers a consistent experience.
• Sends proactive email/SMS alerts for every shipping status change, keeping customers informed without them having to ask.
• Provides marketing tools (like upsell banners on tracking pages) and analytics to boost engagement and repeat sales.

Best For: Mid-market e-commerce brands that want to reduce WISMO queries through better customer notifications and a branded tracking experience.

Price Range: Scalable pricing from $0.01/month; exact details available on request.

7. Descartes ShipTrack

Descartes ShipTrack is a robust shipment tracking software built for real-time delivery visibility. It streamlines last-mile logistics with mobile scanning, live status updates, and proof of delivery features.

• Real-time shipment tracking updates, with live status accessible to customers and customer service reps.
• Mobile app for drivers to scan packages, update statuses, and capture proof of delivery in the field.
• Cloud-based dispatch and route management features to optimize delivery operations and driver assignments.

Best For: Couriers, distribution companies, and retailers that need robust real-time tracking and proof-of-delivery capabilities for last-mile logistics.

Price Range: Pay-as-you-go; contact for pricing details.

8. Shippo

Shippo is a shipping API and software that simplifies shipping and is one of the best shipment tracking software tools for small businesses. It provides unified tracking across carriers alongside easy label creation.

• Connects with 85+ carriers globally for shipping rates and tracking, consolidating multiple carriers in one interface.
• Offers a simple API and web dashboard to create labels and track shipments from multiple carriers in one place.
• Provides tracking updates and notifications to customers through integrations with e-commerce platforms or its API.

Best For: Small to mid-sized online retailers and developers need a straightforward way to add multi-carrier shipping and tracking into their systems.

Price Range: Free plan with per-label charges; paid starts at $19/month for 31–200 labels. 

9. LateShipment.com

LateShipment.com is a distinctive shipment tracking software that not only monitors deliveries in real time but also automates refund claims for late shipments, helping businesses save costs and improve carrier accountability.

• Monitors carrier delivery performance and identifies late shipments or service failures.
• Automatically files refund claims with carriers for late deliveries, saving money on guaranteed shipping refunds.
• Provides analytics on delivery times, delays, and carrier reliability to help improve your shipping operations.

Best For: E-commerce companies shipping high volumes who want to recoup shipping costs for late deliveries and gain insights into carrier performance.

Price Range: Charges $0.07 per shipment tracked/month. 

10. Narvar

Narvar is a premium shipment tracking software trusted by leading retail brands. It enhances the post-purchase journey with personalized tracking, proactive notifications, and branded experiences that boost customer loyalty and satisfaction.

• Offers branded tracking pages with personalized content (product recommendations, surveys, etc.) to keep customers engaged while waiting for delivery.
• Provides proactive delivery notifications and even predictive delivery dates to set customer expectations.
• Integrates with order management systems, CRM platforms, and store systems, ensuring tracking information flows seamlessly across all customer touchpoints.

Best For: Large retail brands and enterprise e-commerce players need a highly customizable, integrated tracking experience to match their brand.

Price Range: Annual pricing from $30,000 to $65,000.

11. Easyship

Easyship is a global shipping and shipment tracking software built for cross-border e-commerce. It simplifies international logistics with real-time tracking, customs automation, and multi-carrier support across multiple shipping solutions.

• Provides access to 250+ shipping solutions worldwide with pre-negotiated rates, covering international couriers and local postal services.
• Automatically generates tracking numbers for each shipment, provides customers with a tracking page, and sends monitoring notifications.
• Handles customs paperwork and duty calculations, simplifying the complexities of cross-border shipping while keeping customers informed of their package’s journey.

Best For: Small to mid-sized e-commerce businesses, crowdfunding projects, or any online seller shipping internationally who needs an easy way to manage rates and track shipments across many carriers.

Price Range: Free for basic use; paid plans start at $29/month. 

12. WeSupply Labs

WeSupply Labs is a feature-rich shipment tracking software that combines real-time order tracking with a seamless returns portal, helping e-commerce brands enhance transparency and streamline the entire post-purchase experience.

• Provides branded tracking pages and proactive notifications across email, SMS, and other channels, keeping customers updated on order status.
• It includes a self-service returns portal integrated with tracking so customers can initiate returns or exchanges seamlessly and stay informed on return shipment status.
• Significantly reduces WISMO tickets by offering a central hub for all tracking info and updates, improving transparency and trust.

Best For: E-commerce companies (especially those on Shopify, Magento, etc.) that want a combined tracking and returns solution to improve transparency and customer experience.

Price Range: Starts at $60/month for 2,000 shipments.

13. ClickPost

ClickPost is a scalable shipment tracking software tailored for high-volume e-commerce. 

It automates carrier selection, tracking updates, and delay notifications, offering real-time visibility and smart logistics management across multiple courier partners.

• Aggregates tracking data from multiple couriers through APIs and webhooks, supporting rapid shipment status updates.
• It offers intelligent courier allocation and routing and chooses the best shipping partner for each order based on performance and cost.
• Provides delay predictions and rule-based notifications to inform customers and internal teams of any delivery issues proactively.

Best For: Large e-commerce retailers and 3PL providers – especially in high-growth markets – need a customizable tracking workflow and innovative multi-carrier management.

Price Range: Starts at $250/month, based on volume. 

14. Detrack

Detrack is a last-mile shipment tracking software offering live GPS vehicle tracking and electronic proof of delivery. It enhances delivery accountability and real-time visibility using a dedicated driver mobile app.

• Real-time GPS location tracking of delivery vehicles on a live map, so dispatchers know where drivers are.
• Mobile app for drivers to capture proof of delivery (e-signatures, photos) and update delivery status instantly from the field.
• Includes essential route planning and stop assignments, with live ETA updates that can be shared with customers awaiting their deliveries.

Best For: Local delivery services, couriers, and distribution operations that need an affordable way to track drivers and ensure every delivery is documented with proof of delivery.

Price Range: $29 per vehicle/month, or $312/year. 

15. FreightPOP

FreightPOP is a transportation management system (TMS) with robust multi-carrier shipping and tracking capabilities in one platform. 

It is among the best shipment tracking software options for companies shipping both parcels and freight.

• Connects with 1,500+ carriers (parcel, LTL, freight) in one system for rate shopping and tracking.
• Provides a unified tracking dashboard for all shipments (from small packages to freight), with real-time status updates and location information.
• Integrates with popular ERP, WMS, and e-commerce systems, streamlining shipping from order creation through delivery and tracking.

Best For: Manufacturers, distributors, and retailers that ship via multiple modes (parcel and freight) and need an all-in-one shipping and tracking platform integrated with their back-end systems.

Price Range: Custom pricing; contact for quote. 

16. SendCloud

SendCloud is a top-rated European shipment tracking software that streamlines multi-carrier shipping, automates tracking notifications, and integrates easily with major e-commerce platforms to enhance delivery transparency across the EU market.

• Integrates with popular European e-commerce platforms (like WooCommerce, Magento) for easy label creation and automated tracking updates.
• Supports multiple European and international carriers, consolidating tracking information in one place for your team and customers.
• Automates the sending of tracking emails in multiple languages and provides a branded tracking page, improving the post-purchase experience for international customers.

Best For: European e-commerce businesses that want a scalable shipping solution with built-in tracking and returns handling, without the need to manage individual carrier accounts.

Price Range: Free basic plan; paid plans start at €40/month.

17. Shipup

Shipup is a customer-focused shipment tracking software that transforms tracking pages into branded engagement tools, combining real-time updates with marketing elements to boost loyalty and post-purchase satisfaction.

• Branded tracking pages that can display marketing content, product recommendations, or promotional banners alongside real-time shipment status.
• Automated notifications (email and SMS) with personalized messaging for each tracking milestone, reducing customer anxiety.
• Analytics on customer engagement and delivery performance, helping merchants measure satisfaction and improve the post-purchase experience.

Best For: Online brands aiming to improve customer loyalty and marketing during the post-purchase phase by delivering a highly branded, engaging tracking experience.

Price Range: Contact Shipup for quote; not publicly listed.

18. ShippyPro

ShippyPro is a multi-carrier shipping software with strong tracking features, ranking among the best shipment tracking software for businesses that want to manage all shipments in one place.

• Supports 100+ carriers worldwide for label creation and tracking updates so that you can handle all shipments from a single interface.
• It offers API and ready-built integrations with platforms like Shopify and Amazon, making it easy to sync orders and push tracking info back to your store.
• Provides a unified tracking interface and can automatically send tracking notifications to customers for each order.

Best For: Medium to large e-commerce operations that need to handle high shipping volumes with multiple carriers and want an easy-to-use platform for shipping and tracking.

Price Range: Starts at €29/month.

19. XPS Ship

XPS Ship is a cloud-based shipping software that offers free multi-carrier label printing and basic tracking features, making it one of the best shipment tracking software options for small businesses on a budget.

• Connects significant carriers (UPS, USPS, FedEx, etc.) in one account and offers discounted shipping rates, simplifying cost comparison.
• It provides shipment tracking numbers for every label and a centralized portal to monitor all shipments, so you don’t have to check each carrier’s site.
• Syncs orders from popular shopping carts (Shopify, WooCommerce, etc.) and automatically updates tracking information to the store and customer.

Best For: Small businesses and startups looking for a budget-friendly shipping and tracking solution, especially those who want a straightforward, free tool for multi-carrier shipping needs.

Price Range: Free plan available; paid plans from $29.95/month.

20. Parcel Perform

Parcel Perform is an enterprise tracking platform focusing on delivery data and analytics, offering deep insights into shipping performance. It’s one of the best shipment tracking software solutions for global shippers seeking data-driven improvements.

• Tracks shipments across 700+ carriers globally, consolidating all tracking data into a single platform for easy monitoring.
• Provides exceptional analytics on carrier performance (delivery times, delays, etc.) and custom reports to help businesses improve their logistics operations.
• It allows custom KPIs, alerts for exceptions, and tailored tracking portals, making it ideal for companies shipping at scale and needing granular control and visibility.

Best For: Global e-commerce and logistics teams that require detailed delivery performance reports and a data-driven approach to improving the post-purchase experience.

Price Range: Custom pricing; contact for details.

21. Beacon

Beacon is a real-time shipment tracking software designed for logistics and freight visibility. It provides live GPS tracking, route optimization, and delay alerts to streamline fleet and supply chain operations.

• Live GPS tracking for vehicles and shipments, giving dispatchers and customers a real-time map view of deliveries.
• Route optimization tools and dynamic dispatch features to improve delivery efficiency and reduce transit times.
• Alerts and notifications for delays or route deviations help logistics managers respond quickly to issues during transit.

Best For: Courier companies, freight forwarders, or any business with its delivery fleet that needs live tracking and route management to ensure on-time deliveries.

Price Range: Custom pricing; contact for details.

22. EasyPost

EasyPost is a flexible shipment tracking API that supports over 100 carriers. Ideal for developers, it enables easy label creation, real-time tracking integration, and scalable shipping workflows within custom applications.

• Provides a RESTful API for integrating shipping and tracking into your applications or website backend.
• Supports over 100 carriers worldwide, allowing you to buy labels and retrieve tracking updates through a unified API.
• Offers scalable, pay-per-use pricing (with a free tier) and thorough documentation, making it easy for developers to add multi-carrier tracking capabilities to any system.

Best For: SaaS platforms, marketplaces, or development teams who want to build custom shipping and tracking functionality into their software using a reliable API.

Price Range: Usage-based pricing; starts at $0.01/label.

23. ShipHawk

ShipHawk is an enterprise-grade shipment tracking software that streamlines end-to-end logistics. It integrates with ERP systems, automates carrier selection, and provides real-time tracking across freight and parcel shipments.

• Automates rate shopping and carrier selection based on custom business rules (weight, destination, cost), then tracks each shipment once it’s dispatched.
• Integrates with ERP systems like NetSuite, so shipping and tracking data flow into your order management and accounting processes.
• Handles complex fulfillment scenarios (multiple warehouses, freight, and parcel in one system) and provides real-time visibility on all outgoing shipments.

Best For: Mid-to-large companies with complex fulfillment operations (multiple warehouses, high order volume) that need a customizable solution for shipping automation and tracking within their ERP workflow.

Price Range: Custom pricing; contact for details.

24. ShipWorks

ShipWorks is a high-volume shipment tracking software built for desktop use. It automates batch label printing and consolidates multi-carrier tracking, making it ideal for warehouses and fulfillment centers.

• Allows batch printing of shipping labels for multiple carriers (USPS, UPS, FedEx, etc.), speeding up warehouse fulfillment for large order volumes.
• Imports orders from various e-commerce platforms and marketplaces, then posts tracking numbers to each order once shipped, keeping your sales channels updated.
• Offers powerful automation rules (e.g., automatically choose the cheapest carrier for each order) and stores all shipment tracking data in one interface for easy access.

Best For: Warehouses and fulfillment centers that process large orders and prefer a robust on-premise solution to manage shipping and tracking.

Price Range: Starts at $49/month.

25. Shipwell

Shipwell is a comprehensive shipment tracking software that unifies freight and parcel logistics. It offers real-time tracking, predictive ETAs, and analytics for complete supply chain visibility in one platform.

• Combines freight (FTL/LTL) management and small parcel shipping in one platform, eliminating the need for separate systems.
• It provides a “control tower” dashboard with real-time tracking updates and predictive ETA alerts for all shipments, whether on a truck or with a parcel carrier.
• Includes exception management and analytics to help optimize routes, carrier performance, and overall supply chain efficiency.

Best For: Businesses that ship a mix of freight and small parcels and want to manage everything on a single platform – ideal for operations that need both a freight TMS and parcel tracking in one.

Price Range: Contact for quote; not publicly listed.

26. Convey (Project44)

Convey (now part of Project44) is an advanced shipment tracking software that specializes in last-mile delivery visibility, predictive logistics, and automated exception management to enhance customer experience and delivery performance.

• Monitors real-time shipments and uses AI to flag at-risk deliveries (e.g., shipments likely to be delayed or miss the promised window).
• Provides analytics on delivery exceptions and customer feedback, helping businesses identify problem areas in their last-mile delivery process.
• Enables rules-based alerts and workflows – for example, automatically notifying a customer or initiating a service recovery when a delivery issue is detected.

Best For: Enterprise retailers and shippers that prioritize customer experience and want to proactively manage delivery exceptions and carrier performance to reduce the impact of late or failed deliveries.

Price Range: Contact for quote; pricing is customized.

27. PitneyTrack

PitneyTrack (by Pitney Bowes) is an internal shipment tracking software by Pitney Bowes, designed for corporate mailrooms. It logs incoming packages, ensures delivery accountability, and provides real-time status updates within office environments.

• Logs and tracks every incoming package within a company, from the moment it arrives at the mailroom until the recipient signs for it.
• Uses barcode scanning and digital signatures to maintain a chain-of-custody for each item, ensuring accountability and security for internal deliveries.
• Sends notifications to employees when they have a package ready for pickup or out for delivery internally, improving efficiency in mail distribution.

Best For: Large offices, corporate mailrooms, schools, or government agencies that need to track internal package deliveries and ensure accountability for every item.

Price Range: Starts at $15/month.

28. TrackingMore

TrackingMore is a flexible tracking platform and API that supports tracking and easily integrates worldwide tracking into your applications. Its extensive carrier coverage makes it one of the best shipment tracking software choices.

• Covers 900+ global carriers, enabling one-stop tracking for shipments across almost any postal service or courier.
• Offers a developer-friendly API and webhooks so that businesses can integrate real-time tracking data into their own systems, websites, or customer apps.
• Also provides a web-based dashboard and customizable tracking page for those who want a ready-to-use tracking solution without heavy coding.

Best For: SaaS companies, logistics platforms, or tech-savvy retailers that want extensive carrier coverage and the ability to embed tracking functionality into their software or website.

Price Range: Starts at $9/month.

29. parcelLab

parcelLab is an advanced post-purchase experience platform offering robust tracking capabilities alongside powerful customer engagement tools. 

It’s one of the best shipment tracking software solutions for enterprises focused on controlling every aspect of the delivery experience.

• Centralizes all shipment data and tracking events in one place, even if you ship with multiple carriers or from various warehouses.
• Enables highly customized, branded communication at each step of the delivery journey (through emails, SMS, and a tracking portal) to keep customers informed and delighted.
• Focuses on exception management: the platform flags delivery issues or delays and helps you proactively communicate with customers or launch service recovery actions to maintain satisfaction.

Best For: Customer-centric brands and enterprises that want complete control over the post-purchase journey – from tracking to returns – aim to turn delivery updates into a marketing touchpoint.

Price Range: Contact for pricing details.

30. Outvio

Outvio is an all-in-one post-purchase platform and one of the best shipment tracking software solutions that automates tracking, notifications, returns, and even customer support in a single hub.

• Provides fully customizable branded tracking pages and automated delivery updates, increasing transparency and reducing WISMO queries.
• It includes a built-in returns and exchange portal, plus a helpdesk system that goes beyond just tracking to handle all post-sales needs.
• Unifies order, shipment, and customer data in one place, allowing personalized communication (like product recommendations on tracking pages) and upsell opportunities while customers await delivery.

Best For: Fast-growing e-commerce retailers that want a comprehensive solution to manage everything after the sale – tracking, customer communication, and returns – delivering a premium post-purchase experience without piecing together multiple tools.

Price Range: Starts at €29/month.

Custom Shipment Tracking Tool Development

While the off-the-shelf solutions above are robust, some businesses may find that no product fully meets their unique needs. 

Developing a custom shipment tracking software solution can be attractive in such cases. 

A custom tool can be tailored to your specific workflows – for example, integrating deeply with your internal systems, using your branding and customer interface, and supporting any niche features your business requires.

Building a custom shipment tracking tool gives you complete control over features and data.

You can create specialized dashboards, custom reports, or internal alerts that off-the-shelf platforms might not provide. 

However, it's important to note that custom development requires time and investment. You’ll likely need skilled developers or a software development partner to build and maintain it. 

A custom-built tracking system can be worth the effort for companies with precise logistics processes or at a scale where minor optimizations yield significant returns.

Key Takeaways: Choosing the Right Shipment Tracking Software

Focusing on what truly matters for your operations is essential with so many options available. Here are some practical tips to help you choose the best shipment tracking software for your business.

• Focus on core features: The best shipment tracking software options provide real-time visibility and support multiple carriers. Make sure any solution you choose covers these basics, along with notifications and integrations that fit your tech stack.
  
   
• Match the tool to your business: Smaller businesses might prefer user-friendly platforms (e.g., AfterShip or ShipStation), while large enterprises or 3PLs may require more customizable, enterprise-grade systems like Narvar or parcelLab. Choose a tool that aligns with your shipment volume, team, and customer experience goals.
  
   
• Leverage free trials and demos: Many solutions on our list offer free trials or demos. Test out a couple of the most promising tools in your workflow. This hands-on experience will show you which interface and features you prefer before you commit.
  
   
• Plan for scalability: Pick a platform that can scale with you. If you plan to expand internationally or significantly grow order volumes, ensure your chosen tracking software can handle more carriers and shipments and provide analytics to support continuous improvement.

Your Next Step Toward Effortless Order Tracking

Finding your business's best shipment tracking software can significantly improve operational efficiency and customer satisfaction. 

The right tool will ensure that you and your customers always know where each package is, reducing stress and building trust in your brand. 

We’ve reviewed 30 top solutions here – now it’s up to you to consider your specific needs, test a few favorites, and implement the one that checks all your boxes.

If none of the off-the-shelf options are a perfect fit, you can always explore custom solutions. 

If off-the-shelf shipment tracking tools fall short, AppsRhino offers tailored software built around your exact logistics needs, ensuring seamless integrations, custom dashboards, and scalable features that grow with your business.

With the right technology partners and a clear understanding of your needs, you’ll be well on your way to delivering a seamless shipping experience that keeps customers returning.

Frequently Asked Questions (FAQs)

What is the best container tracking software for international shipping?

The best container tracking software includes GoComet and MarineTraffic. 

These tracking tools offer GPS tracking, shipping line integration, and real-time global freight and container shipments updates.

How do I track a freight shipment across multiple carriers?

Shipment tracking software like FreightPOP or Descartes MacroPoint can track freight across carriers. 

These platforms consolidate LTL and FTL updates for real-time visibility in one dashboard.

Which app tracks Amazon packages and other online orders?

Apps like AfterShip and Route track Amazon, Shopify, and eBay packages. 

These tracking tools send real-time shipment notifications and enhance customer experience with branded tracking pages.

How do I automate customer notifications using shipment tracking software?

The best shipment tracking software, like Narvar or WeSupply, automates SMS and email notifications. 

This reduces WISMO queries and improves delivery transparency for e-commerce and logistics brands.

Can shipment tracking software manage returns and exchanges?

Yes. Platforms like Outvio and WeSupply include return tracking features, allowing customers to monitor return shipments. 

These shipment tracking tools also streamline refunds and exchanges for better retention.

What’s the best shipment tracking software for high-volume orders?

Enterprise-grade tools like ClickPost and parcelLab handle high volumes with APIs, automated tracking, and analytics. 

These shipment tracking software platforms ensure efficient delivery management at scale.

How do I track shipping containers in real time?

Shipment tracking software like Container xChange or Vizion can be used to track shipping containers. 

These tools provide port-to-door visibility with ETAs, geofencing, and real-time container status updates.