Food Delivery App | User Statistics 2022

Updated On: August 24, 2022

Updated By: appsrhino

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Undoubtedly, the food delivery app market is curious to watch. With money pumping in, participants popping up, new objectives, or catchy marketing, a lot is happening simultaneously.  

The food delivery apps are riding on soaring revenues. In 2021 Gorillas, GoPuff, and Getir saw tripling in revenue to $220 million, $1 billion, and $1 billion, respectively.

Ins or outs, the usage has increased. People fancy convenience at a good bargain over anything. Regardless of how good a chef you are, everyday humdrum cooking is not a forte.

So, we present a founder article, particularly on food delivery app usage.

Food delivery App Key Statistics

  1. In 2020, the Online Food Delivery industry saw $230,509 million in revenue. In 2022 it will likely see $339,257million.
  2. Restaurant-to-Consumer Delivery is the market's most important segment, with a market volume of $4,934 million in 2020. (Retro App).
  3. 57 percent of young people get their food delivered so they can watch movies and TV series at home (Mintel).
  4. Restaurant food is delivered to 56 percent of customers so they don't have to leave their homes (Mintel).
  5. Online ordering and delivery have expanded 300 percent faster than dine-in visitation since 2014 (Nation's Restaurant News).
  6. During the epidemic, the overall number of food delivery app users is expected to increase from 36.4 million to 45.6 million. (Statista).
  7. Consumers spent $11 billion on pizza delivery in 2019. (Comfy Living).
  8. Pizza businesses reported an 18 percent increase in consumer spending from online or mobile purchases vs phone orders (Upserve).
  9. Within 90 days, 41 percent of consumers used a multi-restaurant delivery website/app at least once (Zion and Zion).
  10. Nearly half of individuals who have used these multi-restaurant delivery websites/apps in the last 90 days have only done so once or twice (Zion and Zion)

Summary

People are unheard of in food delivery apps. Each of us has at least once tried either GoPuff, UberEats, Caviar, or Postmates. The pandemic-propelled sector is likely to grow in the coming years. Because food delivery apps fit naturally in the changing landscapes and consumer behaviors.

Here are some of the amusing facts and usage stats of the food delivery apps.

  1. In market-wise user stats, China is first, followed by the US and the UK.
  2. China had over 650 million users in 2020 and the US had 111 million.
  3. The user penetration in the online food delivery segment will be at 25.3 percent in 2022.
  4. 41 percent of consumers have used a multi-restaurant delivery website/app at least once during the last 90 days.
  5. The maximum usage was 11+ times, to which 3 percent of the participants responded.
  6. 63 percent of people 18 to 29 years old have used a food delivery app or website service in the past 90 days.

Why do Food delivery Apps see a Surge in Usage?

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Having an online platform is a must in the digital economy, and with food delivery apps, you have the best of both worlds, taste, and comfort. So isn't having food delivered while we sit, wait and relax at our homes is the best outcome? 

Despite the convenience and comfort the food delivery apps offered, there were a mere 816 million (roughly) users in 2017. To strike a better comparison with other digital platforms, Facebook had 1.32 billion monthly active users in the same period. 

Either people weren't aware of the food delivery apps' benefits or people were hesitant to use those. 

But as the mobility crisis struck in the last few years, people shifted from food delivery apps to silent food carving. With simple user interfaces and seamless features, we browse, choose, order, pay and wait for delivery- just the easy way. 

To put that in numbers, food delivery apps had around 1.96 billion users in 2021.  

Despite the pandemic propulsion, the number will likely grow because food delivery apps fit naturally in the changing landscapes and consumer behaviors.     

Your consumer base is significantly influenced by a food delivery app. There will be like four out of five consumers connecting with business apps. Customers expect brands to be accessible over the internet. As a result, a food delivery app becomes crucial for business growth.

To add more, a food delivery app establishes long-term relationships with brands. At the same time, loyalty programs and discount coupons are used to reward loyal users.

With food delivery apps, customers can quickly connect restaurants. Most of the operators claim to deliver food in under 15 to 20 minutes. That is speedy food, good food.

Users are not limited to fast foods; they can check and order meals, different cuisines, and a lot more.

Since Pizza Hut's first online pizza purchase in 1994, online food delivery has grown into a multibillion-dollar industry. By 2022, the revenue from online food delivery is expected to reach $339,257 million.

In the early 2000s, a group of people wanted to take food orders online. On the east coast, it was Seamless and GrubHub on the west. After they merged, they saw 90 percent of the online orders.

The aggregator model of Takeaway.com or Delivery Hero was quite popular, as they had low commission rates. But small eateries that couldn't arrange deliveries were left in the backdrop. 

Thus, the next decade saw new business models in the online food catering industry. Platform-to-Consumer food delivery platforms like Deliveroo and UberEats offered delivery services to the partner restaurants, winning the market at once.

Food Delivery App User Statistics

The food delivery apps were gaining momentum in each global market before 2020, but the crisis they underwent wasn't expected until the next presidential election. 

Inventory storages, workers moving out, and exceedingly increased demands, the delivery apps fell short of coping.

The usage of food delivery apps increased massively in the US market but is behind China. China has the most number of food delivery app users. However, the user penetration in the online food delivery segment will be at 25.3 percent in 2022. Prosperous for new ventures.

In market-wise user stats, China is first, followed by the US and the UK.

Food App Users in China

  1. 650 million in 2020 
  2. 550 million in 2019
  3. 400 million in 2018
  4. 250 million in 2017

Food App Users in the US

  1. 111 million in 2020
  2. 95 million in 2019
  3. 88 million in 2018
  4. 81 million in 2017.

Food App Users in the UK

  1. 24.8 million in 2020
  2. 19.9 million in 2019
  3. 17.6 million in 2018
  4. 15.5 million in 2017.

Food App Users in Europe

  1. 150 million in 2020
  2. 121 million in 2019
  3. 109 million in 2018
  4. 98 million in 2017

What are the User Trends in the Food Delivery App Market?

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The food delivery apps were gaining momentum in each global market before 2020, but the crisis they underwent wasn't expected until the next presidential election. 

Inventory storages, workers moving out, and exceedingly increased demands, the delivery apps fell short of coping.

Food-Delivery-App-User-Statistics.png

Takeaways and pizza deliveries once dominated the food delivery industry. But with the inception of websites and apps, the operations have changed. The online platforms provide users access to a wide variety of restaurants' meals.

The Zion and Zion research team polled 2,928 US customers aged 18 and above to find out how common these multi-restaurant delivery websites/apps are, as well as their relative popularity. Though the research was published by authors Aric Zion, MS, and Thomas Hollmann, MBA, Ph.D. in 2019, it serves as a good reference.

The survey was based on a set of questions, and participants answered those. Here we have mentioned some of them.

Question: How many times have you ordered restaurant meal delivery through a website or app that allows you to choose from a variety of restaurants in the last 90 days?

41 percent of consumers have used a multi-restaurant delivery website/app at least once during the duration. The maximum usage was 11+ times, to which 3 percent of the participants responded.

Question: Which multi-restaurant delivery apps/websites do you use the most? You have the option of selecting several options.

Grubhub has been used by 37.8% of all multi-restaurant delivery website/app users, followed by UberEATS at 36.0%, and DoorDash at 19.9%. 

Question: What is your age and do you use food delivery apps and websites?

The survey found that younger persons are more likely to use those services. 63 percent of people 18 to 29 years old have used a multi-restaurant delivery website or app service in the past 90 days. 

People of the age group 30 to 44 use food delivery apps and websites by 51 percent. Followed by 29 percent for those 45 to 60, and just 14 percent for those 60 and over.

Food-Delivery-App-User-Statistics-1.png

Source: zionandzion

Despite the odds and beliefs, the survey found there was a correspondence between low income and higher usage.

When segmenting by income, it becomes clear that the lower a consumer's income, the more likely they are to use restaurant delivery services. The lowest income people use it the most: 51.6 percent of those earning less than $10k per year use it, and 44.6 percent of those earning $10k to $24.9K per year use it.

It is curious to note such relevance, but it doesn't conclude anything. As found in the survey the younger people i.e. 18-29 use the most, and most of them don’t have an appreciable source and amount in paychecks unless you are Bill Gates()

Wrapping Up

Online food delivery had set up domino effects that swept the food industry and other verticals. Now online platforms are pronounced in every sector, be it healthcare or even caregiving.

The food delivery apps themselves transformed into rapid delivery apps, the newest trend. Strategically placed ghost kitchens or dark stores makes inventory management the most efficient. These lead to pumping in generous amounts by venture capital firms. 

The next years seem prosperous with such strategies and investment. With new startups driving in, where do you stand? If you want to revamp or build a food delivery app, AppsRhino is willing to serve you. 

Check out AppsRhino

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