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Tasame Case Study:120K+ TeleconsultationsAcross Saudi Arabia

See how AppsRhino built Tasame into Saudi Arabia's leading multilingual telemedicine platform, powering 120K+ consultations and 783+ onboarded experts.

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200K+
Users registered
120K+
Appointments booked
783+
Onboard experts

How Tasame Became Saudi Arabia's Leading Teleconsultation Platform

AppsRhino built Tasame from the ground up into a secure, multilingual telemedicine platform — powering 120,000+ successful consultations and connecting 783+ verified experts with patients across Saudi Arabia.

Client recordTasame Case Study: 120K+ Teleconsultations Across Saudi ArabiaOthers
Industry
Telemedicine
Size
70+ team members
Country of origin
Saudi Arabia
Countries served
Saudi Arabia
Solution used
Custom multilingual telemedicine platform
Website
tasame.com.sa

Scaling Trust and Access in Digital Mental Healthcare

Tasame set out to grow quickly while earning user trust and increasing consultation volume. A number of technical and operational gaps stood in the way of that growth.

Our Implementation Journey with Tasame

  1. Angular-powered admin dashboards

    Angular was used to build admin dashboards that improved control, sped up reporting, and streamlined day-to-day operations.

  2. Microservice architecture

    A modular microservice setup allowed seamless feature updates and easier load balancing across services as usage grew.

  3. Node.js (Express) APIs

    Fast, secure APIs powered chat, scheduling, records, and expert-patient communication.

  4. MongoDB for dynamic records

    MongoDB enabled flexible, scalable storage for dynamic records, chats, and teleconsultation data.

  5. Containerized with Docker

    Docker containerization kept microservices consistent and easy to deploy and manage.

  6. Hosted and secured on AWS

    AWS delivered encrypted cloud hosting with auto-scaling, uptime reliability, and global data access.

A Secure, Multilingual Telemedicine Platform Built for Trust

AppsRhino redefined Tasame into a scalable, multilingual, mobile-responsive platform designed to deliver expert care seamlessly — with a focus on trust, accessibility, and real-time interaction.

Tasame Case Study: 120K+ Teleconsultations Across Saudi Arabia
Regional language support
Secure chat and cloud booking
Verified expert onboarding
Personalized dashboards
Simplified, accessible navigation
Local payment integration

Regional language support

Expert guidance is accessible across diverse demographics through support for regional languages.

Secure chat and cloud booking

Built-in secure chat and session booking give users anytime, anywhere access to their sessions.

Verified expert onboarding

Document authentication ensures every expert on the platform is credible and trusted.

Personalized dashboards

Patients and experts can manage sessions, track progress, and view insights through their own dashboards.

Simplified, accessible navigation

Large icons and intuitive flows make the platform usable for people of every tech comfort level.

Local payment integration

Region-specific payment options make transactions secure and flexible for Saudi users.

Want to build a telemedicine platform of your own?

Capabilities & Integrations Powering Tasame

CAPABILITYSYSTEM

Angular admin dashboards

Improved operational control and reporting speed for the Tasame team

Explore our healthcare app development services →

Measurable Growth in Access to Mental & Social Wellness Care

Consultations conducted
Not applicable (new platform)120,000+ successful remote consultations
Monthly active users
Not applicable (new platform)56,000–65,000+ monthly active users maintained with high retention
Expert onboarding speed
Manual verification3X faster expert onboarding through automated verification flows
Mobile usage
Not applicable (new platform)60% of sessions completed via mobile devices
Registered user base
Pre-launch200,000+ users registered
Experts onboarded
Pre-launch783+ verified experts onboarded

Key results bullet block:

  • 120,000+ successful consultations conducted remotely
  • 3X faster expert onboarding through automated verification
  • 60% of sessions completed via mobile devices
  • High-retention base of 56,000+ monthly active users

From New Concept to Trusted National Platform

Multilingual support and a simplified interface made it possible for Tasame to reach a much wider, more diverse user base than a single-language platform ever could.

Tasame's platform now supports a nationally trusted network of experts and patients, built for confidentiality, speed, and accessibility.

Impact we created

  • Multilingual access expanded Tasame's reach across diverse communities
  • Local payments and secure video made remote care genuinely usable
  • Automated verification let the expert network grow without slowing down trust

Why AppsRhino

Tasame needed a partner capable of building a secure, scalable digital healthcare platform from scratch — one that understood the sensitivity of mental health care. Here's what made AppsRhino the right fit.

  • Healthcare domain expertise

    n-depth knowledge of healthcare regulations ensures compliant, tailored solutions for sensitive care categories.

  • AI-powered automation

    Intelligent, adaptive systems automate appointments, records, diagnostics, and reminders.

  • Scalable microservice architecture

    A modular design that scales easily across departments, clinics, or continued startup growth.

  • Secure by design

    End-to-end encryption and compliance-focused architecture keep patient data safe.

  • Dedicated, always-on support

    Ongoing support for training, upgrades, and platform reliability well beyond launch.

Tasame's team credits AppsRhino for turning just a concept into a fully built platform, with consistent communication and follow-through at every stage of development.
Tasame Team

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Frequently asked questions.

What problem was Tasame trying to solve?

Tasame wanted to scale quickly while building user trust and increasing consultation volume, but technical and operational limitations were slowing progress and affecting reliability.

How does Tasame protect patient privacy?

Through a secure, encrypted platform architecture built specifically to safeguard sensitive patient data and maintain confidentiality.

Does Tasame support multiple languages?

Yes. Regional language support was built in specifically to make expert guidance accessible across Saudi Arabia's diverse population.

What technology powers the Tasame platform?

A microservice architecture with Angular admin dashboards, a Node.js (Express) backend, MongoDB for data storage, Docker for deployment, and AWS for cloud hosting.

What results has Tasame seen since launch?

120,000+ successful remote consultations, 3X faster expert onboarding, and 60% of sessions completed via mobile devices.

Why did Tasame choose AppsRhino as its development partner?

For AppsRhino's healthcare domain expertise, secure-by-design architecture, and ability to build a platform from concept to launch with consistent communication throughout.