Healthcare Case Study: MedoPlus Registers 280,000+ Patients

10M+

rural residents connected to healthcare services

157,000

appointments processed

280,000+

patients and 460 doctors actively using the platform

265+

diagnostic labs connected

About Company

MedoPlus is an India-based health-tech company making healthcare accessible to all. It is focused on delivering solutions that streamline patient management and improve healthcare delivery.

Users can access services through the MedoPlus app or website, while Medo MITR centers support non-internet users, ensuring access even in remote areas.

Industry :

Healthcare Technology

Size :

Over 30+ employees

Country of Origin :

India

Website :

www.medoplus.in

Challenges Faced

MedoPlus sought to improve healthcare access in rural India, where infrastructure challenges and technological barriers limit access to quality medical services. Here are the main challenges they faced:

Limited healthcare facilities in rural areas.
Patients travel long distances for medical care.
Lower digital literacy, especially in senior citizens.
Lack of immediate emergency support.
Poor communication and transportation infrastructure.
Difficulty managing medical records for proper diagnosis.
Increased patient numbers led to delayed query responses.
Existing systems struggled with patient data integration.

Development Approach

AppsRhino employed a holistic, multi-stakeholder development approach, designing the app for patients, doctors, hospitals, MedoMITRs, and sales managers. This ensured seamless coordination and efficient execution of healthcare requests across all user roles.

AppsRhino developed a highly robust, scalable, extensible product that can be extended with new features using the Agile methodology with some good elements of the waterfall model. It is compatible with mobile and web devices and has sufficient support for browsers, OS, and multilingual applications.

Microservice Architecture

Built to ensure modularity and easy management, allowing the system to scale efficiently.

Node.js (Express)

Powers the backend, offering a seamless and fast user experience for MedoPlus.

Angular

Used for the front end, offering a dynamic, responsive interface for patients & healthcare providers.

MongoDB Atlas

A cloud-based NoSQL database that securely manages large volumes of healthcare data.

Docker

Utilized for containerization, ensuring consistency in deploying and managing microservices.

AWS

Provides scalability, high availability, and secure cloud hosting for the MedoPlus platform.

3rd Party Integrations

Razorpay

Agora

ICICI (UPI)

Mtalkz

Google Firebase & Forms

AWS SES

Development Methodology Used

The Agile methodology was implemented to enable continuous improvement, regular feedback, and quicker iterations throughout the development process, ensuring a flexible, customer-focused approach to software development.

Solution by AppsRhino

AppsRhino developed a comprehensive healthcare management platform for MedoPlus, accessible via mobile and web apps particularly for rural populations.

Simplifies patient registration, appointment booking, e-health reports, & medication purchases.
Grants access to complete medical histories for both doctors and patients.
Enables real-time patient consultations via video calls and teleconferencing.
Facilitates payments through Razorpay and ICICI UPI Integration.
Sales managers and MedoMitrs assist with appointment bookings for all tech experience levels.
Features easy navigation with large buttons, minimal text, and multilingual support for diverse regional demographics.

Use-Case

Android/iOS App

Landing Page/Web App

Integrations

EHR Management

Appointment Booking

Lead Generation

Customer Support

Impact on Business Objectives

MedoPlus significantly improved healthcare accessibility and patient outcomes, registering over 280,000 rural residents and 460 doctors.

Early diagnosis and consistent follow-ups via telemedicine & video conferencing led to enhanced health management.

Verified local agents, MedoMitrs, have increased digital literacy in rural areas, familiarizing users with telemedicine and health services.

42% increase in patient registrations within the first three months.
45% boost in patient show-ups with assisted appointment bookings.
35% of patients opted for remote consultation via video and teleconferencing.
MedoPlus organized 115+ digitization camps to help their app’s direct download.

Why They Chose AppsRhino?

MedoPlus chose AppsRhino due to their extensive experience building scalable, cloud-based solutions for the healthcare industry.

Healthcare Domain Expertise
In-depth knowledge of healthcare regulations & needs, ensuring compliant, industry-specific solutions.
Microservice Architecture
Scalable, modular solutions enabling easy growth & future expansions.
Team of Expert Developers
Skilled professionals with experience in healthcare technology and app development.
Seamless Integration Services
Smooth connectivity with existing systems & 3rd-party tools like Razorpay, Agora, etc.
Ongoing Support
Continuous post-launch maintenance, addressing security and operational challenges.

Conclusion

By integrating AppsRhino’s custom software solution, MedoPlus overcame its operational challenges, improved customer satisfaction, and streamlined patient management processes.

AppsRhino’s powerful integrations and tools have transformed MedoPlus's operations, enabling it to deliver top-tier healthcare services more efficiently.

Testimonial

Discover what MedoPlus has to say about their experience with us.

"We found the perfect solution with AppsRhino. Their flexible architecture made it possible to manage our growing user base efficiently and improve the user experience for both patients and doctors. Customer satisfaction has soared, and the app is now the backbone of our healthcare services."

— MedoPlus