WebMiner's survey says that there are approximately 150 million restaurants worldwide. These have brought various international and national cuisines which people have been looking for. But not everyone can go and opt for in-dining. So, the on-demand food delivery app development came into being.
These apps have easied food access, and customers enjoy various food items at their comfy homes. Apps like Uber, Postamates, Zomato, Ola, Swiggy, etc., have spread like wildfire over recent years. This blog details how to build an on-demand food delivery app.
What is an On-Demand Food Delivery App?
The On-Demand apps pathway connects businesses and potential customers. It is a computer service that allows users to obtain and use necessary emergency services when and where needed.
The food delivery apps meet the needs of instant product and services access, anywhere and anytime. On-Demand apps save time and effort for the customers as they are ready to pay for faster and more convenient service.
On-Demand food delivery apps act as a collaboration or a linkage platform between restaurants and clients. The times have even favored people buying and ordering food online, boosting on-demand food delivery app development.
Food delivery apps appeal to customers because these apps simplify their lives. There are no inconveniences associated with them, and consumers get what they want within a few minutes. Every order on On-Demand food delivery apps is specially treated and sent carefully to clients by trained employees whose priority is customer satisfaction. The On-Demand food delivery app also provides the customers with telephones and emails, which the customers use to raise grievances or commend the services.
Why is a Smart App necessary for Your Business?
We are digital people living an utterly digital life! Globally, more than 5.19 billion people use digital devices. Here, whatever we need can be obtained with just a few clicks on our devices. Even the food to satiate our different cravings on different days of the week!
It's an era with something for everyone – whether a consumer or a provider. In the changing world, consumers have come to expect the ability of a restaurant to allow them to place orders online. If you are in a restaurant business and have yet to join the online ordering system, you're already missing out on some great opportunities to grow your business.
By adopting new technology, you simplify your customers' lives and ensure that your business can stand tall in the competitor market. When it comes to ordering online, the choice of technology is not about the ability to order online but also to reach the right people at the right place and at the right time.
As a result, being online through an on-demand food delivery app is the best way to expand your current customer base & boost the revenue chain. When you add an easy-to-use feature, a customer-friendly online ordering system for restaurants, you increase your chances of boosting sales and profit margins.
Primary Key Features Required to Run a Successful On-Demand Food Delivery App
- Live tracking is an essential element of a food delivery app. While a person waits for his food, he might be keen on checking on the order's status. Therefore, this is a must-include feature of any on-demand food delivery app.
- Payment options in the app should ensure multiple options for making payments. With most people going digital, the mode of payments through credit and debit cards have been the widely used option. However, in-payment should include digital wallets.
- Timely rewards to loyal customers of the apps help create retention and earn loyal customers.
- Push notifications are a vital part of food delivery apps in the long run. The customers get notified of a new item, dish, discounts, or any new active offer.
- Food customization in the app is yet another option that is very important. Customers should be allowed to customize the food they are placing an order for, like quantities of less or more spices.
- The address book should add several addresses for various locations, including home, office, etc.
- The cumulative bonus feature must be there in the app through which you can reward the customers who have been ordering food with the app for a long.
A Step by Step Guide for an Effective On-Demand Food Delivery App
To make successful food delivery apps like UberEats and Zomato popular among consumers, you need something more than simply copying the feature list and monetization model. Here, we have gathered a few insights on how to develop a unique food ordering app that can surpass UberEats or any other trending food app.
Step 1. Watch the Food Delivery Industry for Hot Trends
To be a leader among competitors, you need to know the current food delivery industry and its trends, including new delivery channels. To achieve this, we must consider the food ordering trends on Social Media, Chatbots, Smartwatch, etc.
Step 2. Choose Food Delivery Model
Here, you need to select a suitable on-demand food delivery model that will work for your business and meet your goals. Two main models present in the food delivery market; are Order Only Model & Order and Delivery Model.
Step 3. Research your target market and customer groups
To develop an outstanding on-demand food delivery app, you need to know your customers or target audience. Once you understand who will be using your products, it is easy to build an app that ideally meets your target audiences and customers' needs.
Step 4. Choose the main features of the on-demand food delivery app
When developing a mobile app like Uber for food delivery, we must consider the features like Registration, Search, Order Placing, Payment Options, Order Checkout, Notification Panel, Order Tracking, Reviews, Ratings, Etc.
Step 5. Select the Technology Stack of On-Demand Food Delivery App Development
Depending on the business model of your food delivery startup, you will need different technologies. Stack like Restaurant listing, Payment gateways, Finding user location, Push notification, etc.
Advanced features your app needs.
- Social media integrations- It has become a permanent feature of every app. This feature enables users to link their social media accounts to write reviews, share photos and videos of their food. It is a nice-to-have feature as customers want it.
- Loyalty programs- To encourage and boost loyalty, you can incorporate membership options and referral programs so that users keep using your on-demand food app. You can also offer free delivery on every fifth order.
- Personalization has become a significant feature in on-demand apps in recent times. In this feature, the app tracks and analyses the behavior & activities of users and provides suggestions regarding products and services. It helps in engaging and enhancing customer relationships with our organization.
- Chatbots- A chatbot is a relatively new technology. Every owner and user is embracing it with both hands. These are computer programs or Artificial Intelligence (AI) that can simulate conversation with a user through messages and provide solutions to basic queries of customers.
- Gamification- Gamification is integrating game elements like points into a non-game context. Users have to pay less money, thus encouraging them to make more orders in the future. It allows clients to accumulate points so that customers will visit the app more often.
In a Nutshell
The popularity of on-demand food delivery apps is continuously rising. There are, however, multiple players in the market, so you should adopt current food ordering industry trends to stand out from the crowd. You can opt for Order Only or Order and Delivery Model for your on-demand food delivery app. Also, you can gather insights from your target audience and add other features during the app development stage.
The last thing remaining is to hire an on-demand food delivery app development team which is the essential step toward your success. If you are also thinking about developing a food delivery app for your business, consider AppsRhino. Their expert advice and resources for on-demand app development will make you the best in the segment.