The A-Z of Jio Mart app: Features, cost, and alternatives

Updated On: March 12, 2023

Updated By: AppsRhino



In recent years, online shopping has become increasingly popular due to the convenience it offers. 

One such platform that has been gaining momentum in the online shopping space is JioMart. 

Launched in 2020, the JioMart app is an online grocery shopping platform that is rapidly expanding its reach in India.

But what exactly is JioMart, and what sets it apart from other online shopping platforms? 

In this comprehensive guide, we'll take you through the A-Z of the JioMart app.

We'll start by delving into JioMart's features, exploring everything from the app's interface to the products on offer. 

We'll also take a closer look at JioMart's business model. 

Additionally, we'll provide a list of the best alternatives to JioMart app, so you can make an informed decision on which platform best suits your needs.

So, whether you're a regular online shopper looking to try out a new platform or a business looking to create a clone app similar to JioMart for your biz, this guide will answer all your queries!

Let's dive in!

What is JioMart? 

One cannot ignore Mr. Mukesh Ambani, the owner of Reliance Industries and the richest businessman in India when discussing the Indian corporate world. 

He has left his mark on some of the most significant industries in India, including media, telecom, retail, oil & gas, and petrochemicals. 

Up until this point, Reliance's oil refining sector has been its crown jewel.

Jio (Joint Implementation Opportunities) was officially launched by Mukesh Ambani in September 2016. 

Ambani set an example by building Jio into the largest mobile network in India and the third-largest mobile network operator worldwide, with more than 322.99 million subscribers.

As a result of the development in sales, profitability, and market share in the aforementioned industries, Mukesh Ambani is now prepared to enter the e-commerce space with his new company, JioMart. 

So what exactly is JioMart all about?

JioMart is an online grocery store that offers over 50,000 supermarket products at special prices at your door using an expedited delivery service. 

It employs an on-demand model. 

By partnering with local retailers instead of warehousing, the company avoids the need for warehousing. 

These shops will source the grocery products, which will then deliver to the customers.

JioMart was not Mukesh Ambani's overnight venture; instead, it was a calculated action with the only goal of securing the highly competitive e-commerce market. 

By 2021, it was anticipated that the domain would increase to $1.2 trillion.

With Reliance Fresh, a thriving brick-and-mortar business, Mukesh Ambani already has a sizable client base in the retail industry. 

Mukesh Ambani, the owner of JioMart, first considered creating an e-commerce platform in 2019. 

His grandiose effort reflects his willingness to go up against the world's largest online retailers like Amazon and Walmart-owned Flipkart.

How does the JioMart app work?

The features of the JioMart app are not particularly complex.

Simply put, it offers any type of supermarket and household goods by using filters in the correct order.

Users can add items to the cart and complete the final checkout. The users can also select the delivery window for the order.

The following are the steps that the JioMart app employs for delivering groceries:

  • The user must fill in the necessary details to sign up.
  • The user can log in using their email ID and password after signing up.
  • Users can search for items they want to purchase.
  • Once the desired products are found, users can add them to their cart.
  • Users must provide their delivery address details.
  • The user needs to approve the order confirmation.
  • Upon approval, the admin will receive the order request.
  • The admin will redirect the order request to the grocery store manager.
  • The store manager will respond to the order request by either accepting or declining it.
  • The admin will notify the customer once the store manager responds.
  • The store manager will generate the order and update the admin when the courier service collects the order.
  • The order will be delivered successfully to the customer.
  • The courier service will update the admin and the customer.

Features of the JioMart app 

JioMart uses an online-to-offline business strategy, working with local merchants to get products from the closest store to the user and delivering them to them.

The company seeks to reform the poorly organized retail industry and assist local store owners whose operations were negatively impacted by online retail stores' aggressive pricing and warehousing practices.

These business owners will have point-of-sale (PoS) terminals, integrated billing apps, GST compliance, and higher sales and profit margins.

Also, it will improve their skills in supply chain and inventory management.

As per JioMart, the following consumer-friendly services are available:

1. Free home delivery: 

By purchasing the goods from the local store, you will benefit from free shipping of the products to your home.

2. No minimum value: 

For free delivery to be valid, e-commerce sites typically impose a minimum purchase amount. 

The JioMart app does not demand a "minimum payment" and will forego delivery fees even for the tiniest of ordered things.

3. Express delivery: 

Faster delivery than standard services is referred to as express delivery. In the e-commerce industry, it typically happens within 24 hours.

4. No questions asked return policy: 

You are virtually always barraged with pointless questions when you want to return the items you ordered online. 

With the JioMart app, you can avoid this bother.

5. Early bird discount of INR 3000: 

JioMart has developed a pre-registration promotional approach that allows customers to save up to Rs 3000 on future purchases. 

Reliance Jio has begun contacting existing telecom customers in a few places with invitations.

The business model of JioMart 

In its JioMart business model, Reliance plans to allow local vendors and small Kirana stores to take orders through WhatsApp. 

Through JioMart, local Kirana stores can now register for the grocery delivery platform. 

In the process of digitizing their Kirana shop, the company helps them receive orders via WhatsApp once they have registered. 

A confirmation is sent to the user to pick up the order from the Kirana store once it has been prepared.

With JioMart, RIL offers local merchants a platform to sell online-to-offline (O2O), a business model that Alibaba Group Holding Ltd pioneered. 

Using the O2O model, customers can search for products and services online and purchase them offline. 

Using the JioMart app, customers are able to buy goods directly from local retailers located in their area and have them delivered directly to their homes. 

When a customer places an order, they use their official WhatsApp number, receive a confirmation, and pay in cash at the time of delivery. 

After the store receives the order, it notifies the customer that it is ready for pickup.

At the moment, JioMart orders are fulfilled by Reliance Retail stores, but eventually, a hybrid model will be implemented to combine its own retail stores with local Kirana stores for faster delivery.

Furthermore, JioMart operates as a traditional e-commerce website in which users can place orders online through the website and app, and products are delivered by the company within a specified period of time. 

The JioMart app is currently available in 200 cities and towns across India, including Mumbai, Chennai, New Delhi, Hyderabad, and Kolkata. 

How to develop a JioMart clone app with AppsRhino?

Developing an e-commerce app like JioMart can be a daunting task, but with the right tools and expertise, it can be achieved seamlessly. 

And what better way to do so than employing AppsRhino?

AppsRhino is one of the leading app development companies that can help you build a robust JioMart clone app in the wink of an eye!

Here are the 5 easy steps to develop your app with AppsRhino:

Step 1: Define your app's requirements

The first step is to define the requirements of your app. 

You need to decide on the features and functionalities you want to include in your JioMart clone app.

Step 2: Choose the right technology stack

The next step is to choose the right technology stack for your app. 

AppsRhino uses the latest technology stack to develop high-quality apps that meet your requirements.

Step 3: UI/UX designing

The design of your app is critical to its success. 

AppsRhino's team of experienced designers will create a visually appealing and user-friendly design for your app.

Step 4: App development

Once the design is finalized, the development phase begins. 

AppsRhino's experienced developers will work on the front-end and back-end of your app to ensure a seamless user experience.

Step 5: Testing and launch

The final step is testing and launching your app. 

AppsRhino has a rigorous testing process to ensure your app is bug-free and meets your expectations. 

Once testing is complete, your app will be launched on the app stores.

In a nutshell, developing a JioMart clone app can be achieved in 5 easy steps with the help of AppsRhino. 

Our experienced team will ensure that your app meets your requirements and is launched successfully. 

Don’t wait; contact AppsRhino today to start developing your JioMart clone app!

Cost to develop a JioMart clone app

If you're interested in building an app like Jio Mart, it's important to know how much it might cost. 

Typically, the cost of creating an app like Jio Mart can range from 15 to 20k USD. 

By estimating the cost, you can plan a budget for your online grocery store and be prepared for the expenses.

Jio Mart is known for its innovative approach to digitizing neighborhood stores and providing customers with online access to grocery and snack items. 

With Jio Mart, customers can easily purchase their desired products from the comfort of their own homes, making it a popular choice in the world of e-commerce.

JioMart: What does the future hold?

JioMart, the e-commerce platform of Reliance Retail, has already made a significant impact on the Indian retail market since its launch in 2020. 

The platform has seen rapid growth in customer acquisition, and it has expanded its product range to include groceries, electronics, fashion, and more.

Looking into the future, JioMart has the potential to become a major player in the Indian e-commerce market. 

Here are some reasons why:

  • Strong backing: JioMart is backed by Reliance Industries, one of India's largest conglomerates. This provides the platform with strong financial backing, which can help it scale up operations quickly and take on established players in the market.
  • Integration with Jio: JioMart is integrated with Jio, Reliance's telecom subsidiary, which has over 400 million subscribers in India. This integration allows JioMart to leverage Jio's customer base and distribution network, which can help it reach customers in remote areas.
  • Focus on hyperlocal delivery: JioMart has a strong focus on hyperlocal delivery, which means that it can deliver products to customers quickly and efficiently. This focus on hyperlocal delivery can help JioMart differentiate itself from other e-commerce platforms and attract more customers.
  • Partnership with WhatsApp: JioMart has partnered with WhatsApp to allow customers to place orders using the messaging app. This partnership can help JioMart reach a wider audience and make it easier for customers to place orders.

Overall, JioMart has a bright future in the Indian e-commerce market. 

It's strong financial backing, integration with Jio, focus on hyperlocal delivery, and partnership with WhatsApp can help it gain market share and become a leading player in the industry.

JioMart alternatives 2023

JioMart app has quickly become a go-to e-commerce app for millions of users in India due to its user-friendly interface, extensive product range, affordable pricing, and timely delivery. 

However, there are several JioMart app alternatives that users can consider for their online shopping needs. 

Here are a few:

1. Amazon: 

Amazon is one of the most popular e-commerce apps in India, offering a wide range of products, including electronics, clothing, and groceries. 

Amazon also offers fast and reliable delivery options and competitive pricing.

2. Flipkart: 

Flipkart is another popular e-commerce app in India, offering a variety of products, including electronics, clothing, and household essentials. 

The app provides easy navigation, competitive pricing, and fast delivery options.

3. BigBasket: 

BigBasket is a grocery delivery app that offers a wide range of products, including fresh fruits and vegetables, dairy, and meat. 

The app also offers same-day delivery options, making it a convenient option for users.

4. Grofers: 

Grofers is another grocery delivery app that offers a variety of products, including fresh produce, dairy, and household essentials. 

The app also offers affordable pricing and fast delivery options.

5. Tata Cliq: 

Tata Cliq is an online shopping app that offers a range of products, including electronics, clothing, and accessories. 

The app offers fast delivery options and easy returns, making it a popular choice among users.


1. Who is the Founder of JioMart?

In 2013, Mukesh Ambani, India's richest man, launched Jiomart. Currently, Damodar Mall is the CEO of Reliance Retail's Grocery business.

2. How to check JioMart’s service availability?

When ordering JioMart, enter your Pin Code to check if it is available in your area.

3. What business model does JioMart employ?

The JioMart market is an O2O (Online-to-Offline) grocery retailing platform. Customers can browse through products online, place orders, and complete their purchases offline at the nearest store in their area.

4. Is JioMart only for Jio Users?

It's for everyone who wants to order groceries online and complete their transactions offline at the nearest retailer.

5. Is Reliance Fresh and JioMart the same?

Despite the fact that the brand is the same, the models and concepts are totally different.

6. Does JioMart deliver for free?

Yes, it's completely free with no minimum order limit.

7. Does JioMart deliver the orders on Sundays/Public holidays?

If the order is scheduled for a Sunday or public holiday, it will be delivered the next day.

8. What is the tagline of JioMart?

JioMart’s tagline is—“Desh ki nayi dukaan.”


In conclusion, JioMart is a game-changing app in the Indian e-commerce industry that offers a seamless shopping experience to its users. 

With its user-friendly interface, extensive product range, affordable pricing, and timely delivery, JioMart has quickly become a go-to app for millions of users across the country.

From its easy registration process to the option of choosing multiple payment modes, JioMart has everything that a user looks for in an online shopping app. 

Nevertheless, if you are a business owner looking to develop an e-commerce app like JioMart, AppsRhino can help you with its expertise in creating robust and user-friendly apps. 

With its customized app development solutions, AppsRhino can help you create an app that caters to your business needs and provides a seamless shopping experience for your customers.

We can help you create a successful and robust e-commerce app that meets your specific requirements!

So, why wait? Give us a call today!


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