Tasame Powers 120K+ Successful Teleconsultations

200K
Users Registered
120K
Appointments Booked
56K+
Monthly Active Users
783+
Onboard Experts
About Company
Tasame is a Saudi-based telemedicine platform offering expert counseling in mental health, wellness, and lifestyle support with complete confidentiality and flexible access.
Challenges Faced
Tasame aimed to scale quickly while building user trust and increasing consultations. However, several technical and operational limitations slowed progress and affected the platform’s reliability and user satisfaction.
Limited tools to actively engage users and drive retention.
Concerns over protecting patient data and privacy.
Lack of multilingual options to serve diverse user groups.
Drop-offs due to inefficiencies in appointment scheduling.
The platform architecture couldn't handle the fast-growing demand.
No streamlined process for onboarding and verifying experts.
Needed integration with secure, local payment systems.

Development Approach
To support fast expansion and build user trust, Tasame’s development focused on speed, scalability, and security. The team adopted a modern tech stack with scalable infrastructure, ensuring smooth performance, multilingual accessibility, and rapid deployment cycles.
Tasame was built to handle growing user demand while staying future-ready using secure APIs, cloud-native architecture, and modular services. The development also focused on simplifying expert onboarding, enabling real-time consultations, and offering a seamless experience across devices for both patients and healthcare providers.
Angular
Used in admin dashboards to improve control, speed up reporting, and streamline operations.
Microservice Architecture
Allowed seamless feature updates and easier load balancing across multiple services.
Node.js (Express)
Developed fast & secure APIs for chat, scheduling, records, and expert-patient communication.
Mongo DB
Enabled flexible, scalable data storage for dynamic records, chats, and teleconsultations.
Docker
Utilized for containerization, ensuring consistency in deploying and managing microservices.
AWS
Ensured encrypted cloud hosting with auto-scaling, uptime reliability, and global data access.
3rd Party Integrations
Moyasar Payment Gateway
Agora
Google Translation
Qoyod
Development Methodology
We adopted an Agile development approach to accelerate Tasame’s growth—delivering features in short sprints, incorporating real-time user feedback, and continuously refining the platform to meet evolving user needs.
Solution by AppsRhino
AppsRhino redefined Tasame into a scalable, multilingual, mobile-responsive platform designed to deliver expert care seamlessly. The solution focused on user trust, accessibility, and real-time interaction across devices.
Offers support in regional languages, making expert guidance accessible across diverse demographics.
Built-in secure chat and session booking on the cloud for anytime, anywhere access.
Verified expert onboarding using document authentication for trusted, credible consultations.
Personalized dashboards for patients & experts to manage sessions, progress, & insights easily.
Simplified navigation with large icons and intuitive flows for users of all tech comfort levels.
Integrated with local payment options for secure, flexible, and region-specific transaction support.

Impact on Business Objectives
Tasame transformed access to mental & social wellness care across Saudi Arabia and beyond, onboarding 850,000+ users.
Multilingual support and a simplified interface improved engagement, while secure video consultations and local payment options made remote care accessible, private, and culturally relevant for diverse communities.
Over 120,000 successful consultations conducted remotely.
65,000+ monthly active users maintained with high retention.
3X faster expert onboarding through automated verification flows.
60% of sessions completed via mobile devices, showcasing mobile-first impact.

Why They Chose AppsRhino?
Tasame partnered with AppsRhino for their proven ability to build scalable, secure platforms tailored to the unique needs of digital healthcare.
Healthcare Domain Expertise
In-depth knowledge of healthcare regulations ensures compliant, tailored solutions.
AI-Powered Automation
Automate appointments, records, diagnostics, and reminders with intelligent, adaptive systems.
Scalable Microservice Architecture
Modular design allows easy scaling across departments, clinics, or startup growth.
Secure by Design
HIPAA-compliant and end-to-end encrypted to keep patient data safe.

Ready for Integration
Seamlessly connects with EHRs, insurance APIs, and national healthcare databases.
Dedicated Support, Always On
Our experts are always here for training, upgrades, and peace of mind.
Cost-Effective for All Sizes
Built to suit lean clinics, scaling startups, and large institutions alike.
Real-Time Patient Engagement
Use AI to engage patients with timely updates, reminders, and virtual help.

Conclusion
With AppsRhino’s robust and scalable solution, Tasame overcame its operational roadblocks, fast-tracked growth, and built a platform users trust.
From onboarding 700+ specialists to completing 120K+ sessions, AppsRhino enabled Tasame to redefine mental healthcare delivery, making expert support accessible, confidential, and available anytime, anywhere.
Testimonial
Flexible Solutions, Transparent Pricing: Choose the Plan that Fits Your Needs
"We approached AppsRhino with just the concept for Tasame-nothing was built yet. Honestly, we didn’t expect such speed and clarity in development. They handled everything from multilingual support to integrating Moyasar and Agora. Their team always followed through and kept us informed of every development stage."
— Tasame Team